Privacy Policy

Introduction

Fikbalance respects your privacy and is committed to protecting any information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

• Name and contact information
• Email address and phone number
• Information about your interest in nutrition calculation guidance
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address and location data
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information to:

• Respond to your consultation requests and inquiries
• Provide educational information about nutrition calculation
• Improve our website and services
• Send educational content and updates with your consent
• Ensure website security and prevent fraud
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in website operations
• Legal authorities when required by law
• Professional advisors under confidentiality agreements

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Fikbalance
Jl. Pattimura No. 8
Singkawang 79123, Indonesia
Email: [email protected]
Phone: +62 562 631 845